Terms of Service

TRY NUTRA NEO – TERMS OF SERVICE

Last Updated: May 14, 2026

TERMS AND CONDITIONS

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE.

These Terms of Service (“Terms”) govern your access to and use of the Try Nutra Neo website, products, services, subscriptions, and related content operated by TNCH Capital LLC (“Company,” “we,” “our,” or “us”).

By accessing or using our website, purchasing products, enrolling in subscriptions, or interacting with any services offered by Try Nutra Neo, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the website.

1. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least 18 years old;

  • You have the legal authority to enter into these Terms;

  • All information you provide is accurate and complete.

2. PRODUCTS & HEALTH DISCLAIMER

Try Nutra Neo sells dietary supplements and wellness products intended to support general wellness.

FDA Disclaimer

Statements made on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for educational and informational purposes only and is not medical advice.

You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Results may vary between individuals.

3. ORDERS & PAYMENTS

All purchases made through the website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order;

  • Limit quantities purchased;

  • Correct pricing errors;

  • Discontinue products at any time.

By submitting payment information, you authorize TNCH Capital LLC and its payment processors to charge your payment method for:

  • Product purchases;

  • Subscription renewals;

  • Shipping fees;

  • Applicable taxes.

4. SUBSCRIPTIONS & AUTO-RENEWAL

Some Try Nutra Neo products may be offered as subscription services.

By enrolling in a subscription, you agree that:

  • Your subscription will automatically renew;

  • Your payment method will be charged on a recurring basis;

  • Charges will continue until cancellation.

Cancellation Policy

You may cancel your subscription at any time through:

Cancellation requests must be submitted at least 24 hours before the next billing cycle.

After cancellation:

  • Future recurring charges will stop;

  • No additional shipments will be processed after the active billing cycle ends.

5. SHIPPING & DELIVERY

Try Nutra Neo ships products through third-party carriers.

Delivery times are estimates only and are not guaranteed.

Risk of loss and title transfer to the customer upon carrier confirmation of delivery.

We are not responsible for delays caused by:

  • Carrier issues;

  • Weather;

  • Customs delays;

  • Incorrect shipping information provided by the customer;

  • Events beyond our reasonable control.

International customers are responsible for customs duties, taxes, and import fees.

6. RETURNS & REFUNDS

Please review our Refund Policy for complete return eligibility and instructions.

We reserve the right to deny refund requests in cases of:

  • Abuse of the refund policy;

  • Fraudulent activity;

  • Excessive refund requests;

  • Violations of these Terms.

7. WEBSITE USE

You agree not to:

  • Use the website for unlawful purposes;

  • Interfere with website security;

  • Attempt unauthorized access;

  • Upload malicious software;

  • Use bots, scraping tools, or automated systems without permission;

  • Engage in deceptive or fraudulent conduct.

We reserve the right to suspend or terminate access for violations of these Terms.

8. INTELLECTUAL PROPERTY

All website content including:

  • Logos;

  • Branding;

  • Product names;

  • Images;

  • Videos;

  • Graphics;

  • Copy;

  • Designs;

  • Software;

are owned by or licensed to TNCH Capital LLC and protected under intellectual property laws.

You may not reproduce, distribute, modify, or exploit website content without prior written permission.

9. USER CONTENT

If you submit reviews, testimonials, photos, videos, or other content to Try Nutra Neo, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for marketing and business purposes.

You represent that:

  • You own or control the rights to submitted content;

  • Your content does not violate third-party rights;

  • Your content is truthful and not misleading.

10. SMS & EMAIL COMMUNICATIONS

By providing your email address or phone number, you consent to receive:

  • Order confirmations;

  • Shipping notifications;

  • Customer service communications;

  • Promotional emails;

  • Marketing text messages.

Consent is not a condition of purchase.

Message and data rates may apply.

You may opt out at any time by:

  • Clicking “unsubscribe” in emails;

  • Replying STOP to SMS messages.

11. DISCLAIMER OF WARRANTIES

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRY NUTRA NEO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY;

  • FITNESS FOR A PARTICULAR PURPOSE;

  • NON-INFRINGEMENT;

  • ACCURACY;

  • RELIABILITY.

We do not guarantee:

  • Uninterrupted website access;

  • Error-free functionality;

  • Specific product outcomes or results.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRY NUTRA NEO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

  • WEBSITE USE;

  • PRODUCT PURCHASES;

  • SUBSCRIPTIONS;

  • DELAYS OR INTERRUPTIONS;

  • LOST PROFITS OR DATA.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless TNCH Capital LLC, its owners, employees, affiliates, contractors, and service providers from any claims, liabilities, damages, or expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the website or products;

  • Your violation of applicable laws.

14. ARBITRATION & CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY.

You agree that any dispute arising from these Terms, the website, products, subscriptions, or services will be resolved exclusively through binding arbitration on an individual basis.

You waive the right to:

  • Participate in class actions;

  • Act as a class representative;

  • Join consolidated claims.

Arbitration shall be governed under applicable arbitration rules and conducted in Texas unless otherwise required by law.

15. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

16. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of updated Terms.

17. CONTACT INFORMATION

TNCH Capital LLC
Dallas, Texas
support@trynutraneo.com

For customer support or legal inquiries, please contact us at the email above.